One basket becomes a separate priced order for each supplier.
You order. The AI runs the other twelve steps.
Everything your café buys.
One place. One bill.
Beans, milk, cups and lids, bakery, syrups, cleaning, uniforms, spare parts. Say what you need in one sentence. Silsilah reads every supplier catalogue you have, prices the order, places it, follows the delivery and settles it all in one payment.
Onboarding a first group of cafés and suppliers now.
Why this exists
Your suppliers live ineleven different places.
None of them talk to each other, so one question costs you an afternoon.
WhatsAppThe order was a message at 11pm
A phone callThe price was agreed out loud
A PDF quoteDownloaded once, then lost
A price listThe spreadsheet is from March
A paper noteTwo crates short, found at closing
Six transfersOne supplier at a time, by hand
By Friday you still cannot answer
- What did we buy, and who approved it?
- Has it actually been delivered?
- Does the invoice match what arrived?
- Could we have paid less somewhere else?
Silsilah is one record for all of it.
Watch it work
Say it in one line. Get a priced order back.
No product codes, no supplier portals, no spreadsheet of last year's prices. This is the whole product.
SilsilahPO-45821
I need to order house beans and oat milk for the week,and 2000 twelve ounce cups.
Reading 4 supplier catalogues
Gulf RoastersQAR 1,240House blend 1kg × 8
Nada DairyQAR 864Oat milk 1L × 48
Pack & CoQAR 1,76012oz cup + lid × 2000
3 suppliers, 1 orderQAR 3,864
Awaiting your approvalNothing is sent until you approve it
Then Silsilah runs the chain
- Ordered3 suppliers
- Acceptedall 3
- DispatchedWed 05:35
- DeliveredWed 06:04
- Checked1 short
- Invoicedmatched
- Settledone payment
One statement. One payment. Every line tied back.
You approve the order. Silsilah does the rest.
The chain
means chain. This is the one we connect.
Thirteen steps sit between noticing you need something and the supplier being paid. Every one already happens in your café. Most are written down nowhere.
Step 1 of 13
Need
The oat milk is nearly out.
Step 2 of 13
Discovery
Search, reorder, a saved list, a photo of last month's invoice.
Step 3 of 13
RFQ
Several suppliers asked the same thing, in the same format.
Step 4 of 13
Quote
Prices, pack sizes, lead times and terms, side by side.
Step 5 of 13
Approval
Under your limit it goes. Over it, a person decides.
Step 6 of 13
Order
One cart, a priced order for each supplier.
Step 7 of 13
Payment
You pay once. Silsilah holds what is owed.
Step 8 of 13
Fulfilment
The supplier accepts, confirms quantities and prepares.
Step 9 of 13
Delivery
Dispatched, on the way, at the door. Both sides see it.
Step 10 of 13
Acceptance
Your team accepts, or records what was short, with a photo.
Step 11 of 13
Invoice
Checked against the order and against what was accepted.
Step 12 of 13
Settlement
Paid on the terms agreed, in one transfer.
Step 13 of 13
Reconciliation
Every line ties back. Nothing is left to remember.
Break one link and the rest becomes guesswork. Silsilah holds all thirteen.
What the AI does
It reads every catalogue your suppliers send.You read one screen.
A PDF from the roastery, a spreadsheet from the dairy, a photograph of a printed sheet from the packaging supplier, a price agreed by message in March. A dozen suppliers, a dozen formats. Silsilah reads all of it, keeps it current, and turns one sentence into a priced order. Nobody has time to do that by hand.
What it does
- 01
Reads whatever the supplier sends
Out of a PDF, a spreadsheet or a system export it pulls products, units, pack sizes and prices, keeps a link back to the document, and flags what it is unsure about instead of guessing. A roastery's green coffee list, with lots and screen sizes, reads the same way.
- 02
Understands ordinary language
“A fruity filter coffee, not too acidic, under QAR 70 a kilo.” That becomes a structured search across every supplier you buy from.
- 03
Builds one product record from many
The same 1kg bag listed three ways by three suppliers becomes one product with three offers. Units and pack sizes are converted, so the comparison is real, not a guess about what is in the box.
- 04
Drafts the order
Splits one basket into a priced order per supplier, applying each one's minimum order value, cut-off time, delivery day and your contract price rather than the list price.
- 05
Checks the invoice against reality
Matches the invoice line by line to the order and to what your team accepted at the door. Every difference goes to a person, never quietly into agreement.
- 06
Explains what moved
Tells you cups are up 12 percent this month, shows the lines that moved it and what the same items cost elsewhere, while you can still do something about it.
What it is never allowed to do
- Move money
- Release a supplier payment
- Issue a refund or a credit
- Change a spending limit
- Approve an order
- Alter a ledger entry
Every one needs a person with the authority. That is how the system is built, not a setting somebody can switch off on a busy afternoon. Silsilah prepares the work, shows what it read and where, and stops. It has no spending power, and it never will.
Intelligence where it saves you hours. Human approval where it costs you money.
Not just coffee
Coffee is one line on the list, not the list.
If you buy it repeatedly, it belongs here. A roastery buys from the same list, starting with green coffee, packaging and labels.
- Beans and green coffeeEspresso, filter, decaf, Arabic, and green by the sack
- Milk and alternativesFresh, oat, almond, soy, condensed
- Cups, lids and packagingHot, cold, sleeves, straws, carriers, bags, labels
- Bakery and foodPastry, frozen, desserts, sandwiches, snacks
- Tea, syrups and powdersMatcha, chocolate, sauces, purees, sugar
- Cleaning and hygieneChemicals, sanitiser, gloves, blue roll, bin bags
- Drinks and waterStill, sparkling, juice, soft drinks, energy
- Equipment and uniformsFilters, burrs, spare parts, aprons, barista tools
Then it handles the rest
Ordered, delivered, checked, paid.
You approve the order. Everything after it happens without you.
Accepted, dispatched, at the door. You and the supplier read the same line, so nobody phones anybody.
Your team accepts at the door or records what was short, with a photo. The credit note comes from that record.
One statement across every supplier, one payment, every line matched.
Who we are
A café should not need a buying department to buy well.
Big companies buy properly: systems that compare prices, hold budgets, check what arrived and settle on terms. A café buying the same things every week gets none of it, and pays twice: once in the price, again in the hours.
Silsilah is that machinery, built for cafés and the people who supply them and for nobody else. One trade, understood completely.
450+café branches in the founding network
275+brands behind them
Everything connected. Nothing lost.
Apply
You buy, or you supply.
Tell us which side you are on. We open in small groups, with suppliers live before any café is asked to buy.
01
For cafés
Beans, milk, cups, bakery, syrups, cleaning and uniforms, every week, from more suppliers than you would like.
Apply as a café 02For suppliers
You sell to cafés and would rather sell than chase orders, deliveries and payment. A roastery is a supplier here, and the same account buys its green coffee, packaging and labels.
Apply as a supplier